Terms and Conditions
1. WHAT'S IN THESE TERMS?
These terms and conditions explain how we provide our services and the rules for using our website We PDF ("the Site"). Click on the links below to go straight to more information on each area:
1.1 What do these terms cover?
These are the terms and conditions on which we supply our services to you.
1.2 Why you should read them.
Please read these terms carefully before you enter into any subscription with us. These terms tell you who we are, how we will provide services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
2. WHO WE ARE AND HOW TO CONTACT US
2.1 Company details:
Gerlior Limited (company number HE 382120) (we and us) is a company registered in Cyprus and our registered office is at 11 Vladimirou Kafkaridi, 2548, Cyprus. Gerlior Limited also trades under the trading name(s) We PDF. Our main trading address is 11 Vladimirou Kafkaridi, 2548, Cyprus. Our VAT number is 10382120A. We operate the website We PDF.
2.2 Contacting us:
To contact us, telephone our customer service team at +1 929 416 2695, email us at contact@we-pdf.com. You may also contact us in writing at 11 Vladimirou Kafkaridi, 2548, Cyprus
3. BY USING OUR SITE YOU ACCEPT THESE TERMS
By accessing the Site, you agree to these terms of use and that you agree to comply with them. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. If you do not agree to these terms, please do not use the site. We recommend that you print a copy of these terms for future reference.
4. THERE ARE OTHER TERMS THAT MAY APPLY TO YOU
These terms of use refer to the following additional terms, which also apply to your use of the Site and the obtaining and use of services from us:
- Our Privacy Policy. See further under How we may use your personal information.
- Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with our Acceptable Use Policy. Our Cookie Policy, which sets out information about the cookies on our site.
- If you purchase services from our site, our Terms and Conditions for the Supply of Services will apply to your purchase.
together (the "Agreement")
5. WE MAY MAKE CHANGES TO THEE TERMS AND CONDITIONS
We amend these terms from time to time. Every time you wish to use the Site, please check these terms to ensure you understand the terms that apply at that time. If a change materially affects you as a consumer, we will provide reasonable advance notice where possible, and, where required by applicable law, allow you to terminate the contract with us without penalty.
6. WE MAY MAKE CHANGES TO OUR SITE
We may update and change the Site from time to time without notice to you in order to reflect changes to our products, our users' needs and our business priorities or for any other reason. Such changes will not remove or reduce rights in relation to services already purchased by you as a consumer.
7. WE MAY SUSPEND OR WITHDRAW OUR SITE
We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Site for business and operational reasons and will provide you with reasonable notice of the same where we can do so. Should this occur and in the event that your paid services are interrupted, you may be entitled to appropriate remedies, including a refund (in whole or in part) in accordance with applicable law.
8. YOU MAY ONLY TRANSFER YOUR CONTRACT WITH US TO SOMEONE ELSE IF WE AGREE
We may not agree to this. If we do (in our sole discretion), we can require the party you transfer the contract to, to prove that you transferred your subscription and all account access to them. If you are a business, you need our agreement to transfer your contract with us, and it is entirely up to us whether we give it. We reserve the right to transfer our rights and obligations under these terms and conditions to another party. If you have an open account or subscription with us, we will always notify you in writing if such a transfer is going to occur. Any such transfer will not reduce or limit any mandatory consumer rights that you may have and you will be informed in advance of any such transfer. For consumers, we will endeavour to ensure that the transfer will not affect your contractual rights. Should we transfer our rights and obligations to another organisation, then you will have the right to terminate your subscription with us. To do so please contact us.
9. THE SITE IS NOT ONLY FOR CYPRUS USERS
The Site and services are intended for users in the European Economic Area Union and the United Kingdom only. We do not assert that the content and services on the Site are suitable for use or accessible in other locations. By continuing to use the Site and its related content and services, you confirm that you are located in the European Union or the United Kingdom. If you are located outside of the European Union and the United Kingdom, you may be able to browse the Site, but you may not be able to place an order if we do not offer the relevant service, or offer it within your location, or if any legal or regulatory restrictions apply. Availability of any services (and matters such as prices, taxes and regulatory disclosures) may vary by country. If you are not in the European Union or the United Kingdom, please stop using the Site and its related content and services immediately.
10. YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security or account sign in procedures, you must treat such information as confidential. You must not disclose it to any third-party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, and to close your account at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us. For the avoidance of doubt, this does not affect our obligation to implement appropriate technical and organisational security measures under EU data protection law.
11. HOW YOU MAY USE MATERIAL ON OUR SITE
We are the owner or the licensee of all intellectual property rights in the Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from the Site for your personal use and you may draw the attention of others within your organisation to content posted on the Site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way (save for documents accessed from the Library as part of a subscription – as defined in the Terms and Conditions for the Supply of Services), and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on the Site must always be acknowledged. You must not use any part of the content on the Site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy, download, share or repost any part of the Site in breach of these terms of use, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
12. NO TEXT OR DATA MINING, OR WEB SCRAPING
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to the Site or any services provided via, or in relation to, the Site. This includes using (or permitting, authorising or attempting the use of):
- Any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same.
- Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations
The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).
This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.
13. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO
Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources. This does not affect our duty to clearly identify third-party providers where relevant.
14. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
Subject to applicable law, our liability for any and all cumulative claims concerning the Agreement shall be limited to 50% of the total fees paid by you to us in the 12 months prior to the incident giving rise to the claim by you. Nothing in the Agreement shall exclude or limit our liability where it is unlawful to do so. This includes liability for in respect of death, or personal injury, caused by negligence, or fraud, or fraudulent misrepresentation.
14.1 Our liability to consumers
Please note that we only provide the Site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation (the choice of which will be made at our discretion). For the avoidance of doubt, our acceptance due to our negligence (and subsequential repair or compensation) does not apply for damage that you could have avoided by following advice to apply a free update or by correctly following the installation instructions or having the minimum system requirements advised. In such an instance we do not accept any liability.
14.2 Our liability to businesses
Further to clause 14.1, we exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it. We will not be liable to you for any loss or damage, including, but not limited to, loss of profits, sales, business, or data, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site; or
- use of or reliance on any content displayed on our site.
In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- use of or reliance on any content displayed on our site;
- loss of anticipated savings.
14.2 Continuation of Clause
This clause 14 shall survive and continue to oblige the parties for a period of six (6) years after termination of your contract with us, irrespective of the grounds and reasons for the termination.
15. HOW WE MAY USE YOUR PERSONAL INFORMATION
Your personal information is processed lawfully, fairly and transparently, as set out in our Privacy Policy.
16. WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM
We do not guarantee that the Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or engage in malicious activities that harm, or may cause harm to the Site, users or any third party providers. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
17. RULES ABOUT LINKING TO OUR SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the Site in any website that is not owned by you. The Site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy. If you wish to link to or make any use of content on the Site other than that set out above, please contact us using the contact details in section 2.2 above.
18. OUR TRADE MARK IS REGISTERED
You are not permitted to use it without our approval, unless it is part of material you are using as permitted under the section in this agreement on How you may use material on our site.
19. GENERAL
19.1 Governing law and jurisdiction
These terms and conditions are governed by the law of Cyprus. The parties submit to the exclusive jurisdiction of the Cyprus courts. Nothing in these terms and conditions, including this clause 22.1, affects your rights as a consumer to rely on such mandatory provisions of local law. Businesses agree to submit any disputes, proceedings or claims of whatever nature arising out of or in any way connected to these terms and conditions, including our contract with them (and/or or its formation) including any non-contractual disputes or claims, to the exclusive jurisdiction of Cyprus courts.
19.2 Nobody else has any rights under this contract
This contract is between you and us. Nobody else can enforce it, and neither of us will need to ask anybody else to sign off on ending or changing it.
19.3 If a court invalidates some of this contract
If any part of these terms and conditions is, for any reason, held to be illegal, invalid or unenforceable (i) that part is to be read down to the extent necessary to preserve its operation and, if it cannot be read down, it is to be severed, and (ii) the legality, validity and enforceability of the remainder of these terms and conditions shall not be affected thereby and shall remain in full force and effect to the greatest effect permitted by applicable law.
19.4 Even if we delay in enforcing this contract, we can still enforce it later
We might not immediately chase you for not doing something (like paying) or for doing something you're not allowed to, but that doesn't mean we can't do it later. The exercise of a right does not prevent any further exercise by us of that right, or of any other right. We may only waiver a right under these terms and conditions in writing. Our waiver of a right on one or more occasion does not operate as a waiver of that right if it rises again.
Acceptable Use Policy
1. WHAT'S IN THESE TERMS?
This acceptable use policy sets out the content standards that apply when you upload content to the Site, make contact with other users on the Site, link to the Site, or interact with our site in any other way. It should be read alongside the Site terms and conditions.
2. WE MAY MAKE CHANGES TO THESE TERMS
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 01/01/2026.
3. PROHIBITED USES
You may not use our site:
- In any way that breaches any applicable local, national, or international law or regulation.
- In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
- For the purpose of harming or attempting to harm minors in any way.
- To bully, insult, intimidate or humiliate any person.
- To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
- To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
- To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
- To upload terrorist content.
You also agree:
- Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of the Site terms and conditions and Site terms and conditions for the supply of services.
- Not to access without authority, interfere with, damage or disrupt any part of our site; any equipment or network on which our site is stored; any software used in the provision of our site; or any equipment or network or software owned or used by any third-party.
4. CONTENT STANDARDS
These content standards apply to any and all material which you contribute to our site (Contribution). The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole. Gerlior Limited will determine, in its sole discretion, whether a Contribution breaches the Content Standards. A Contribution must:
- Be accurate (where it states facts).
- Be genuinely held (where it states opinions).
- Comply with applicable law in Cyprus and in any country from which it is posted, and applicable UK or EU law.
A Contribution must not:
- Be defamatory of any person
- Be obscene, offensive, hateful or inflammatory.
- Bully, insult, intimidate or humiliate.
- Promote sexually explicit material.
- Include child sexual abuse material.
- Promote violence.
- Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
- Infringe any copyright, database right or trade mark of any other person.
- Be likely to deceive any person.
- Be made in breach of any legal duty owed to a third-party, such as a contractual duty or a duty of confidence.
- Promote any illegal content or activity.
- Be in contempt of court.
- Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
- Be likely to harass, upset, embarrass, alarm or annoy any other person
- Impersonate any person, or misrepresent your identity or affiliation with any person.
- Give the impression that the Contribution emanates from , if this is not the case.
- Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
- Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
5. BREACH OF THIS POLICY
When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate, taking into account the nature, severity and context of the breach. Failure to comply with this acceptable use policy constitutes a material breach of the Site terms and conditions upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
- Immediate, temporary or permanent withdrawal of your right to use our site.
- Immediate, temporary or permanent removal of any contribution uploaded by you to our site.
- Issue of a warning to you.
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- Further legal action against you.
- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
We exclude our liability for all actions we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
Terms and Conditions for the Supply of Services
YOUR ATTENTION IS PARTICULARLY DRAWN TO THE PROVISIONS OF SECTION 3 (YOUR SUBSCRIPTION) AND SECTION 8 (LIMITATION OF LIABILITY) OF THESE TERMS. SPECIAL TERMS APPLY TO BUSINESS CUSTOMERS. SEE SECTION 10 FOR FURTHER DETAILS. THESE TERMS MAY HAVE CHANGED SINCE YOU LAST REVIEWED THEM. THESE TERMS WERE LAST UPDATED ON 01/01/2026.
1. ABOUT US
1.1 Company details:
Gerlior Limited HE 382120 (we and us) is a company registered in Cyprus and our registered office is at 11 Vladimirou Kafkaridi, 2548, Cyprus
Gerlior Limited also trades under the trading name(s) we-pdf.com.
Our main trading address is 11 Vladimirou Kafkaridi, 2548, Cyprus.
Our VAT number is 10382120A.
We operate the website we-pdf.com.
1.2 Contacting us:
To contact us, telephone our customer service team at +1 929 416 2695, email us at contact@we-pdf.com.
You may also contact us in writing at 11 Vladimirou Kafkaridi, 2548, Cyprus
Details of how to give us formal notice of any matter under the Contract are set out in section 9.
2. OUR CONTRACT WITH YOU
2.1 Our contract:
These terms and conditions (“Terms & Conditions”) apply to all transactions between you and us for subscriptions (see section 3.1) and the use of our services (see section 4), whether these require a payment from you or not.
You must be at least eighteen (18) years old and have legal capacity to enter into a contract with us.
2.2 Your personal data:
How we use any personal data you give us is set out in our Privacy Policy. Personal data is processed lawfully, fairly, and transparently in accordance with EU GDPR.
2.3 Your copy:
You should print off a copy of these Terms & Conditions or save them to your computer for future reference.
2.4 Our right to make changes to these Terms & Conditions:
- We may update or modify these Terms & Conditions or any term of your contract with us and the terms of any referenced policies at any time where it is necessary:
- to reflect changes in relevant laws and regulatory requirements;
- to correct any errors;
- to make our contract terms clearer;
- to improve the functionality or range of Services we offer; and
- to make technical adjustments and improvements.
- We may also change the subscription fee (see section 3.1c) payable by you to us for your subscription and the frequency of payments we will automatically take from your payment card for the services. See section 3 of these Terms & Conditions for further information.
- We may make changes to these Terms & Conditions which are immaterial or advantageous to you immediately, without notice to you and without offering cancellation, or account closure options and/or any refund to you.
- If we make material changes to these Terms & Conditions or to our contract which may be significantly detrimental to you (Detrimental Changes), we will provide you with at least fourteen (14) days’ notice of this by email to the email address registered to your account. Material changes that negatively affect you as a consumer will not apply retrospectively without your consent.
- If the Detrimental Changes will take effect during a subscription you have already paid a subscription fee for or within any 3-day offer we provide to you then, when notifying you of such Detrimental Changes, you have the option to cancel your subscription or 3-day offer and to close your account and receive a pro-rata refund of any subscription fee you have paid to us for the remaining period of any subscription you have.
- Please contact us should you wish to cancel your subscription with us. Should you not contact us and continue with the services, the parties agree that your subscription shall continue and that you accept such changes from the date that the changes become effective.
- Any refund due will be made by the method you used for your payment of the subscription fee within 14 days of you cancelling your subscription.
- If the Detrimental Changes will apply from the renewal of your subscription or the expiry of any 3-day offer we provide to you, then they will take effect when your subscription starts or renews on your automatic subscription billing date (see section 3.1e), unless you disable automatic renewal of your subscription prior to your automatic subscription billing date in which case you will no longer have access to our services.
2.5 We may end our contract with you:
- We can end our contract with you and claim any compensation due to us if you don't make any payment to us when it's due; or if you don't, within a reasonable time of us asking for it, provide us with information or cooperation that we need in order to provide a service to you.
- If we do so, (and without waiving our rights) then all data within your account including any digital content will be subject to deletion without warning.
2.6 You may only transfer your contract with us to someone else if we agree We may not agree to this
If we do, we can require the party you transfer the contract to, to prove that you transferred the subscription and your account access to them, and documentation concerning the other party before agreeing to any transfer. If you are a consumer and we deny your request, you have the right to terminate your contract with us and receive a pro-rated refund of any fees paid to us. Please contact us where you want to cancel your subscription with us in such a situation. Should you not contact us and continue with the services, the parties agree that your subscription shall continue until terminated in accordance with these Terms & Conditions.
If you are a business, you need our agreement to transfer your contract with us and it is entirely up to us whether we give it.
2.7 We can transfer our rights and obligations under this contract:
We can transfer our rights and obligations under this contract with you to any third party, provided that this does not adversely affect your rights under these Terms & Conditions. If you are a consumer, your contractual and statutory rights will not be adversely affected, and you will be informed in advance.
3. YOUR SUBSCRIPTION
3.1 Your Subscription, Subscription Fee and Automatic Subscription Billing Date:
- We provide our services (see section 4 below) on a subscription basis and we take payments at regular intervals from you in order to provide our services to you.
- Before you are bound by a subscription, we will clearly inform you of the subscription fees, billing frequency, duration, and automatic renewal terms. Your subscription starts at the time that you commence your paid subscription or, for renewals, each time that your subscription is renewed on your automatic subscription billing date, and it ends when the subscription duration lapses or is otherwise terminated in accordance with these Terms and Conditions. In the event that the numeric day that your subscription starts is not contained in the month in which your subscription is due to lapse, your subscription will end on the last day of the month in which your subscription would otherwise lapse.
- By way of example only, if your subscription is for a subscription duration of 3 months beginning on 31 January then it will end on 30 April and, if automatic renewal is not disabled prior to 30 April, your subscription will be renewed and will begin again on 30 April for a further subscription duration of 3 months to end on 30 July.
- Your subscription fee is the amount payable by you to us in advance for your subscription at the end of the 3-day offer. If you do not cancel within the trial period, your membership will be automatically activated at the price of £49 monthly or £79 for 6 months.
- By subscribing to our services, you agree to pay the subscription fee on a recurring basis each time your subscription renews and for an indefinite period of time, until your subscription is either cancelled by you or us in accordance with these Terms & Conditions.
- Your automatic subscription billing date is the date that your subscription ends, or that your 3-day offer ends if we have offered a 3-day offer to you.
- Your subscription will be renewed by us and start again automatically for the subscription duration on your automatic subscription billing date and you will be charged the subscription fee on that date in accordance with section 3.3, unless you have disabled automatic renewal prior to the automatic subscription billing date in accordance with section 3.6.
3.2 We may vary the Subscription Fee and Subscription Duration:
- We may vary the subscription fee and/or subscription duration at any time, although any such variation will only apply to you as of your automatic subscription billing date when your subscription will automatically be renewed. Any such changes will be communicated in advance in a clear manner and will not apply retrospectively. We will provide you with at least fourteen (14) days’ notice of any variation to your subscription fee and/or subscription duration by email to the email address registered to your account.
- If you do not wish to accept any variation we make to your subscription fee and/or subscription duration then you may cancel your subscription without penalty by disabling automatic renewal before the changes take effect. Should you not do so, the subscription fee will be deducted from your account and will continue to be deducted until it is cancelled or terminated in accordance with these Terms & Conditions. Note that if the rate of VAT changes any time before the subscription fee is charged to you then we will adjust the rate of VAT that you pay.
- Occasionally there may be an error or an inaccuracy in the price or description of our subscription fee and/or subscription duration. If this happens then we will contact you by email to the email address registered in your account to establish whether you want to cancel your subscription at no cost and obtain a refund of any payment that you have made for the relevant subscription; or proceed with your subscription based on the corrected price or description. Should we not hear from you within the timescale stated in our email to you, you confirm that you wish to proceed with the corrected terms, which will automatically occur.
- We may, at our sole discretion, reduce the subscription fees at any time. Such reduction shall take effect from the date that notice of the change is communicated to you (either by email to the email address registered to your account or via a notification directed to you in the “Member Zone” on the site). Any subsequent increase of the subscription fees shall be notified to you in accordance with this clause.
3.3 We will automatically renew your Subscription:
- Your subscription will automatically renew on the automatic subscription billing date for the subscription duration and on each automatic subscription billing date thereafter and may be renewed by us even if the payment for your subscription fee cannot be processed until a later date. We will provide you with notice of the renewal of your subscription at least fourteen (14) days’ prior to your automatic subscription billing date by email to the email address registered in your account.
- Your payment information will be used to collect the subscription fee from your payment card on or shortly after your automatic subscription billing date, each time that your subscription renews. This will only occur where automatic renewal has been clearly disclosed and expressly accepted by you before the initial purchase of the relevant subscription. Once purchased, you may disable the automatic renewal of your subscription at any time by following the instructions in section 3.6 below. If you disable automatic renewal, then any use you have of the services will cease upon the expiry of your subscription or on the expiry of your 3-day offer if we provided one to you.
- If the payment information you provide cannot be verified, is invalid or is otherwise not acceptable, or if payment cannot be taken at the required time, then the payment processor may make one or more further attempts to collect your subscription fee from you using your payment information during the thirty (30) days that follow your automatic subscription billing date. However, your subscription may be suspended or cancelled by us and/or your account may be closed without notice if payment cannot be taken at the required time regardless of whether any further attempts to collect your subscription fee from you have been made.
- If this occurs then all data within your account including any digital content will be subject to deletion without warning.
3.4 Your payment information
- To access the services, you will need to create an online account with us and provide your payment information. We currently accept Visa and Mastercard credit and debit payment cards.
- We confirm that we do not process the payments and that third parties process the payments. We do not provide payment services or issue electronic money within the meaning of Directive (EU) 2015/2366 or Directive 2009/110/EC (as amended). You agree we may securely transfer your information including your payment information to those third-parties for the purpose of processing your payments.
- In accordance with our Privacy Policy, we will retain your payment information when you provide this to us. The payment data is securely retained for payment processing and future transactions only to the extent necessary for processing payments and in accordance with applicable data protection law.
- On occasion we may also obtain and use updated credit/debit card account information from credit/debit card providers in order to retry payments that have failed and to complete transactions, including by reattempting failed payments with extended expiration dates.
- Please contact your credit/debit card issuer if you require more information about this service.
3.5 You will be charged the Subscription Fee after a 3-day offer if you do not disable automatic renewal:
- We may, at our sole discretion, offer you a 3-day offer of our services. If you accept a free trial that is offered to you, you acknowledge that your subscription will automatically commence at the end of the trial period, and that the relevant subscription fee will be charged, should you not cancel the subscription before the end of the trial period. If you accept our offer, then we will retain your payment information in accordance with and for the purposes set out in sections 3.3 and sections 3.4 above. Any offer will expire in accordance with the expiry date advised by us to you when you accepted the offer. Your automatic subscription billing date will be the same date that your offer expires. If you do not cancel your offer or disable automatic renewal in accordance with section 3.6 below prior to the automatic subscription billing date then we will use your payment information to charge you the subscription fee on that date and then to charge you the subscription fee on each date that your subscription lapses thereafter, in accordance with section 3.3.
- Your subscription will begin on the automatic subscription billing date and will be for the subscription duration as advised by us to you when you commenced your offer. You may disable the automatic renewal of your subscription at any time by following the instructions in section 3.6 below. Our offers are intended for new customers and certain former customers to try out our services. Eligibility is determined solely by us, and we may limit access to offers or the duration of offers to prevent abuse.
- You acknowledge and agree that we can terminate an offer without notice and for any reason at any time including if we determine that you are not eligible for the offer. If your offer is terminated by us then we will not charge you the subscription fee, you will not have a subscription with us and we will have no liability to you. Upon termination of an offer by us, you will no longer have access to our services.
- If this occurs then all data within your account including any digital content will be subject to deletion without warning.
3.6 Disabling automatic renewal:
- You can disable automatic renewal of your subscription at any time during the subscription or 3-day offer provided that you do so no later than the day before your automatic subscription billing date or the day before your 3-day offer expires. You can do so by calling us using the telephone number provided in our Contact Details section or by going to the Site, clicking on the Unsubscribe button, entering the email address provided when opening your account and then following the onscreen prompts in a link that will be sent to you via email.
- You agree that if you disable automatic renewal in accordance with the above paragraph then your access to our services will cease upon the expiry of your current subscription or 3-day offer and we will not charge you for a further subscription when your subscription or 3-day offer ends. However, you will continue to have access to our services until the end of any already paid subscription or 3-day offer. If you have any questions, please contact us using the details in section 1.2 of the Website Terms and Conditions above.
3.7 Your use of our Services is personal to you:
- We will grant you a non-exclusive, non-transferrable right and licence, without the right to grant sublicences, to use our services during any 3-day offer we provide to you and during any subscription for which you have paid the subscription fee. Only you are authorised to access and use your account, your subscription and our services or any 3-day offer we provide to you. Our services and any products, goods or digital content we provide to you are personal to you.
- You agree not to disclose and to keep secure your account password and you agree that you will not allow your account or subscription or any 3-day offer we provide to you to be used by any other person.
- You agree not to access all or any part of the services in order to build a product or service which competes with our services or to use your subscription or our services to provide services to others.
- You agree not to license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit or make our services or any products, goods or digital content we provide to you available to any third-party without our prior written consent.
3.8 You must keep your account and Subscription details safe:
You agree that you are responsible for maintaining account security and agree to use all reasonable endeavours to prevent any unauthorised access to or use of your account and your subscription and agree, in the event of any such unauthorised access or use, to promptly notify us.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, and to close your account at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms & Conditions, in a proportionate manner and without prejudice to your statutory rights.
3.9 We may not renew your Subscription or may cancel your Subscription or your 3-day offer at any time:
- You agree that we can reserve the right at our absolute discretion not to renew your subscription or to cancel your subscription or your 3-day offer at any time. If we do so, we will make a pro-rata refund of any subscription fee you have paid to us for any days remaining in any subscription you have with us.
- We may also cancel or restrict your access to and use of our services and/or we may close your account without notice.
- If your account is closed, all data within it including any digital content will be subject to deletion without warning.
4. SERVICES
4.1 Services we provide and our timescales for doing so:
- We provide the following services to our subscribers: the ability to edit, merge, sign, split, store and convert PDF documents as described on the Site. We also provide online assistance via chat, email or phone related to account management, subscriptions and document modifications. Each of these is individually a service. Access to your subscription and/or our services will generally be provided upon your payment of the subscription fee or the commencement of a 3-day offer with us.
- Our services also allow subscribers access to a “Library” of fillable/editable documents and forms available on the Site.
- You agree that our services are fulfilled upon the successful access to the digital services which are supplied by the third party and to any services which are provided by us to you as part of the relevant subscription plan, including submission of your modified documents. We will use reasonable endeavours to meet any performance dates and timescales specified by us, but any such dates and timescales are estimates only and any failure by us to perform a service by such dates or within such timescales will not give you the right to terminate the contract or any right to compensation or damages from us. You agree that time is not of the essence under these Terms & Conditions.
- The services offered through the Site may, from time to time, be operated, fulfilled, or billed by another website of our company or by another company, platform, or entity acting under a different legal name or trade name. By proceeding with your subscription and use of the services, you expressly acknowledge and agree that such entities are duly authorized to provide the same or equivalent services on our behalf. Any variation in the operating or billing entity shall not affect the validity, scope, continuity, or quality of the services you have purchased.
4.2 How to get further information about our Services:
Should you require further information about any of our services then you may request this from us using our contact details as set out in section 1.2 of the Website Terms & Conditions.
4.3 Entering into a Subscription or a 3-day offer for the Services:
- Please follow the onscreen prompts on the Site to review, accept and activate an offer for a paid subscription (or review and activate a 3-day offer). You may only access a subscription or a 3-day offer using the methods set out on the Site.
- By entering into a subscription, 3-day offer with us you confirm that all personal information you provide is to your knowledge accurate and up to date and you confirm that you are eligible to access and apply for the services, or digital content you are applying for and that you have fully complied with all applicable laws, regulations and legislation.
4.4 We may not accept or fulfil your order for Services:
- We may be unable to accept or fulfil your order for services. This might be because the third-party company we use to provide the services to you is not available for us to complete your order, because of unexpected limits on our resources which we could not reasonably have planned for, because of an error in our systems, because we have identified an error in the price or description of the services or for any other reason.
- If we are unable to supply you with a service you have ordered for any reason we will inform you of this by email to the email address registered to your account, we will not process your order for that service. Subject to the following paragraph, it may be possible for you to place a further order for that service at a later date within your subscription or 3-day offer. If we are permanently unable to supply you with one or more of our services and you have paid a subscription fee for your current subscription then we will inform you of this by email to the email address registered to your account, whereafter, you may exercise your statutory remedies which may include terminating the agreement and requesting a (pro-rated) refund.
- If you choose to terminate under this clause then you agree to provide us with no less than 14 days’ notice. Upon confirmation you will then lose access to our services and your account immediately.
- We will make any such refund by the method you used for your payment of the subscription fee within 14 days of you terminating your agreement.
4.5 Availability of our Services
- We provide our services on and subject to these Terms & Conditions. We shall use commercially reasonable endeavours to make the Site and our services available 24 hours a day, seven days a week, although provide no guarantee that the website and/or our services will always be available or be uninterrupted. If our supply of a service is delayed by an event outside our control, we will contact you as soon as possible to let you know and do what we can to reduce the delay.
- As long as we do this, we won’t compensate you for the delay. However, if a substantial failure to supply occurs, you may exercise your statutory remedies which may include terminating the agreement and requesting a (pro-rated) refund.
4.6 We may vary, suspend and withdraw any of our Services at any time:
- We can vary or amend the specification of any service if required by any applicable statutory or regulatory requirement or for any reason at all. We may do so without notice to you.
- We can suspend and restrict the supply of any services to deal with technical problems or make technical changes, to update the product to reflect changes in relevant laws and regulatory requirements, to make changes to the product or for any reason at all. We may do so without notice.
- We can also suspend or restrict our services in the event we have been unable to collect payment from you for a subscription when it is due. We may do so without notice.
- We can withdraw any service if required by any applicable statutory or regulatory requirement or for any reason at all. We may do so without notice.
- If you have paid a subscription fee for your current subscription and during your current subscription we suspend or restrict one or more of our services for more than 7 consecutive days, or we withdraw one or more of our services, we will contact you by email to the email address registered to your account to offer you the option to cancel your subscription and close your account and receive a pro-rata refund of any subscription fee you have paid to us for any days remaining in your subscription.
- If you wish to terminate the agreement under this clause, then you agree to provide us with no less than 14 days notice. Upon confirmation you will then lose access to our services and your account immediately. We will make any such refund by the method you used for your payment of the subscription fee within 14 days.
- You acknowledge and agree that no right to any refund arises if we suspend or restrict or withdraw any of our services if you are not within an active subscription for which you have paid a subscription fee.
5. CLOSING YOUR ACCOUNT
If your 3-day offer or subscription expires or ends and your subscription is not renewed on its automatic subscription billing date (in accordance with section 3.5) then your account will remain available, albeit inactive (“Inactive Account”) for one (1) year, after which your account may be closed by us without warning. We confirm that you will not be charged any fees for your Inactive Account.
You may also close your account at any time by requesting account closure from us, though doing so will end your 3-day offer or relevant subscription immediately. This will not affect your right to any refund or remedy that you may be entitled to under applicable consumer law.
Where any of the services result in a supply of digital content to you and that digital content is made available to you in your account then you will be able to access that digital content in your account so long as your account remains open. However, if your account is closed, whether by us or at your request, all data within it including any digital content will be subject to deletion without warning. Where applicable law requires continued access or portability of content, or retention of data, we will comply with those obligations before deleting any data.
6. YOUR RIGHTS AND REMEDIES AS A CONSUMER
This section applies to consumers only, within the meaning of UK and EU consumer protection law. Business customers should refer to section 10 below for information applicable to business customers.
6.1 Our legal duties:
We honour our legal duty to provide consumers with services that are as described on the Site and that meet all mandatory requirements imposed by law.
If your product is services, for example the editing of your PDF document, applicable UK or EU consumer law (as applicable) may grant you the right to ask us to repeat or fix a service if it is not carried out with reasonable care and skill, or get some money back if we can't fix it. If a price hasn't been agreed upfront, what you are asked to pay must be reasonable. If a time hasn't been agreed upfront, it must be carried out within a reasonable time.
If your product is digital content, applicable UK or EU consumer law (as applicable) says digital content must be as described, fit for purpose and of satisfactory quality. If your digital content is faulty, you're entitled to a repair or a replacement. If the fault can't be fixed, or if it hasn't been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back. If you can show the fault has damaged your device and we haven't used reasonable care and skill, you may be entitled to a repair or compensation.
6.2 Obtaining a refund:
- If you are a consumer, you may have a legal right to change your mind. Subject to the following paragraphs, you may withdraw from our contract for any or no reason at all within fourteen (14) calendar days of being charged the subscription fee (the Withdrawal Period). Subject to it not being exempt from the right of withdrawal, if you wish to withdraw from our contract and obtain a refund you must do so prior to the expiry of the Withdrawal Period by contacting us via any of the means outlined in clause 2.2 of the Website Terms and Conditions and making an unequivocal statement to us, or by returning a completed cancellation form to us. Use of the form is optional and not mandatory.
- However, you will not be able to exercise your right to withdraw after any service that you have ordered from us has been fully performed, or, in the case of digital content, such content has been accessed and edited and/or downloaded. In the event you exercise your right to withdraw after performance of any service that you have ordered from us has been commenced but before it has been fully performed then you may be entitled to receive a partial refund to account for any reasonable costs we have already incurred, as permitted by applicable law.
- If you withdraw from our contract in accordance with this section then any refund due to you will be paid to you within fourteen (14) days of the date you informed us that you wished to withdraw. We will make any refund due by the method you used for your payment of the subscription fee. If you cancel or withdraw from our contract after the expiry of the Withdrawal Period then you will not be entitled to any refund, unless expressly stated in these Terms and Conditions.
6.3 Cancellation form
If you are a consumer and wish to exercise a right you have to cancel your contract with us then you may do so using the following cancellation form. Use of the form is optional and not mandatory.
Complete and return this form only if you wish to withdraw from the contract
To: We PDF, contact@we-pdf.com
I hereby give notice that I wish to cancel my current subscription for the supply of your services which commenced on [DATE]
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
7. COMPLAINTS AND RESOLVING DISPUTES
7.1 Complaints or queries:
If you have a complaint or query about our Services, please tell us by using our contact details as set out in clause 1.2 of the Website Terms and Conditions above.
We will acknowledge receipt of your complaint or query without undue delay and aim to respond within a reasonable timeframe.
7.2 Resolving disputes without going to court:
If you are a consumer then you may be able to resolve any dispute with us by means of Alternative Dispute Resolution.
This is an optional process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court.
You can submit a complaint to Gerlior Limited through the Site at we-pdf.com.
8. LIMITATION OF LIABILITY
The section 8 is subject to the limits set out in this section and clause 17 of the Website Terms and Conditions.
8.1 Our liability to consumers:
We may be responsible for losses you suffer caused by us breaking our contract with you unless the loss is:
Unexpected. It was not obvious that it would happen and nothing you said to us and that we acknowledged in writing to you before we accepted your order for a Subscription or before providing you with a 3-day offer meant we should have expected it (so, in law, the loss was unforeseeable).
Caused by a delaying event outside our control. As long as we have taken steps to contact you as soon as possible to let you know and have done what we can to reduce the delay.
Avoidable. Something you could have avoided by taking reasonable action. For example, damage to your own digital content or device, which was caused by digital content we supplied and which you could have avoided by following our advice to apply a free update or by correctly following installation or maintenance instructions or by having the minimum system requirements advised.
A business loss. Our liability for any loss you suffer in connection with your trade, business, craft or profession is limited, as described in Our liability to businesses (section 8.2).
8.2 Our liability to business:
If you are a business, then, except in respect of the losses described in section 8.3, we do not accept liability for the following, concerning you or your customers: Indirect losses or consequential damages arising from the use of the services or the Site, including operating loss, loss of profit, loss and/or recovery of data, loss of goodwill and other forms of consequential damages. In addition, we are not liable for any loss resulting from you being unable to use or provide the services for any reason whatsoever and irrespective of whether you have been advised of the possibility of such losses. We disclaim any liability for loss or damage attributable to your own connection to and running of the Site or the services, including but not limited to lack of internet access, system breakdown or other matters relating to your IT equipment, infrastructure, operations and/or software.
8.3 Losses we never exclude:
Nothing in these Terms & Conditions shall limit or exclude our liability for: death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable); fraud or fraudulent misrepresentation; breach of the terms implied by law; defective products under applicable consumer protection law; any matter in respect of which it would be unlawful for us to exclude or restrict liability.
8.4 No implied terms about goods:
Except to the extent expressly stated in section 10.2 concerning “Your rights if you are a business”, we exclude all terms implied by law. For the avoidance of doubt, we do not exclude terms implied by law where such exclusion would be unlawful, including mandatory consumer protections.
9. NOTICES
When we refer to “in writing” in these Terms & Conditions, this includes email. Any notice or other communication given under or in connection with the contract must be in writing and be delivered by hand, sent by pre-paid first class post or other next working day delivery service, or by email. Our contact details as provided in section 1.2 of the Website Terms and Conditions above may be used to contact us.
A notice or other communication is deemed to have been received: if delivered personally, on signature of a delivery receipt; if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second working day after posting; or if sent by email, at 9.00 am the next working day after transmission.
In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee. The provisions of this clause will not apply to the service of any proceedings or other documents in any legal action, or, where applicable, any arbitration or other method of dispute resolution.
10. ADDITIONAL TERMS AND INFORMATION FOR BUSINESS CUSTOMERS
10.1 Business customers do not have all the same rights as consumers:
For example, business customers have limitations on cancellation, different rights for product or service issues, and distinct compensation for losses caused by us or our products or services. Where a term applies just to businesses or just to consumers, this is clearly stated in these Terms & Conditions.
You are a business customer if you are transacting with us wholly or mainly for use in connection with your trade, business, craft or profession, even if you are an individual. Nothing in this section affects rights that cannot be excluded under applicable consumer law where you qualify as a consumer.
10.2 Your rights if you are a business:
We warrant that on delivery of services, and for a period of 1 month from the date of delivery (warranty period), any services you purchase will: conform with their description and any relevant specification; be free from material defects in design, material and workmanship; be of satisfactory quality; and be fit for any purpose held out by us.
10.3 Entire agreement:
If you are a business customer these Terms & Conditions constitute the entire agreement between us in relation to your purchase of our services and use of the Site. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by us or on our behalf which is not set out in the Agreement and that you have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Agreement.
10.4 No set-off rights:
If you are a business customer, all amounts due under this agreement (from you to us or from us to you) shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
11. GENERAL
11.1 Governing law and jurisdiction:
These Terms & Conditions are governed by the law of Cyprus. The parties submit to the exclusive jurisdiction of the Cyprus courts. Nothing in these Terms & Conditions, including this clause 11.1, affects your rights as a consumer to rely on such mandatory provisions of local law. Businesses agree to submit any disputes, proceedings or claims of whatever nature arising out of or in any way connected to these Terms & Conditions, including our contract with them (and/or or its formation) including any non-contractual disputes or claims, to the exclusive jurisdiction of Cyprus courts.
11.2 Nobody else has any rights under this contract:
This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.
11.3 If a court invalidates some of this contract, the rest of it will still apply:
If any part of these Terms & Conditions is, for any reason, held to be illegal, invalid or unenforceable (i) that part is to be read down to the extent necessary to preserve its operation and, if it cannot be read down, it is to be severed, and (ii) the legality, validity and enforceability of the remainder of these Terms & Conditions shall not be affected thereby and shall remain in full force and effect to the greatest effect permitted by applicable law.
11.4 Even if we delay in enforcing this contract, we can still enforce it later:
Our failure, or delay, in exercising any right under these Terms & Conditions does not waive our right to enforce it later. The exercise of a right does not prevent any further exercise by us of that right, or of any other right. We may only waiver a right under these Terms & Conditions in writing. Our waiver of a right on one or more occasion does not operate as a waiver of that right if it rises again.